Welcome to OTR's Integrated Payments Platform! We are excited to support our partners in integrating with us!

To the broker, cash-flow is one of the most important business functions to manage. Ensuring shippers pay the broker on time for delivered shipments is only half the challenge. Carriers want to get paid more quickly now more than ever. Additionally, with the advent of real-time payments solutions for peer-to-peer payments such as Venmo and Zelle, carriers are demanding the same conveniences for their business. On the other hand, brokers are struggling to keep up with payments and cash flow and have fewer resources to build or invest in modern payment solutions. Today, many brokers are still paying carriers on terms via checks or wires, a manual practice which is time consuming and cumbersome.
That’s where the Integrated Payments Platform comes in.
OTR Integrated Payments is the modern payments platform designed specifically for the transportation industry to replace archaic payment methods for Brokers. The platform provides the ability to pay carriers/payees via ACH instead of printing checks or manually requesting wires.
Not only can we facilitate payments via ACH, but the solution also provides the ability to set up and pay carriers with a Quick Pay program utilizing OTR Solutions powerful funding engine. Brokers can allow carriers to opt in when they want faster payment and have flexible cash flow options and terms direct from OTR Solutions.

Supported Processes

ACH Payments

OTR Integrated Payments Platform provides the ability to pay carriers via ACH directly from the Broker’s/Payees bank account directly to the carrier’s bank account with little effort. Brokers will setup their own banking profile via easy-to-use interface and establish carrier relationships and bank accounts for payment. OTR Solutions offers flexible and competitive payment terms.

Standard ACH

ACH with Float

Quick Pay Program

OTR Integrated Payments Platform also offers a Broker Quick Pay function for maximum payment flexibility. With carriers electing for a Quick Pay for a shipment, the solution will pay the carrier in 1-2 business days via ACH and draw directly from the Broker’s account on payment terms. OTR Solutions offers flexible and competitive payment terms.

API Flow

Accounting Flow

Platform Features

Broker Portal

The Integrated Payments Platform provides the Broker a simple and intuitive web UI to manage their profile, payment accounts, carrier relationships, and other related payment accounts. Brokers will receive user credentials and access to the Broker portal as part of the Broker setup and onboarding process.
Broker will need to enter relevant business information as well as payment account information by providing bank routing and account numbers directly in the portal.
Broker will set up all necessary carrier relationships by searching for carriers by MC or DOT number, associating them to their profile, and providing deposit instructions for the carriers.

Payments

All payments are facilitated via API integrations to the platform. Payments are facilitated as a ‘Payable’ in the system and sent to the platform as such. For regular ACH payments, the Broker/Payor’s account will be debited 3 business days before the payment is due to be sent. Upon successful debiting of the Broker/Payor’s account, carrier will be paid to the account on file.
For the Quick Pay option, the requested amount will be delivered to the carrier on the date requested by the carrier, taking into account the agreed upon credit limit with OTR Solutions. The Broker/Payor account will be debited via ACH automatically based on the terms of the agreement between Broker/Payor (i.e., 28 days from payout date).
If the Broker/Payor debits fail for any reason, the account will become locked and prevent any future payouts to carriers until the issues are resolved.

API Security

OTR Solutions takes security seriously. All critical account information is stored securely and payments facilitated via secure partner channels. All new Partner or Broker users will be required to complete a Security Diligence Assessment and agree to the OTR Solutions Security Policy before the partnership can continue. OTR takes the following steps to ensure optimal security in our Integrated Payments Platform including but not limited to:

Regular Pen Tests
Encryption of Data in Transit and at Rest
IP Whitelisting and IP Geographic Blocking
Active Security Monitors including Web Application Fire Wall
Tokenization of Sensitive Information via a Third-Party cloud tokenization tool

Partner Setup and Onboarding

The application process includes a set of pre-onboarding steps to validate the partner and begin the service relationship. The application process will include the following steps:

Completion of a Security Diligence Assessment to include:
a. Pen Test of Partner System
b. Disclosure of Network/Data Center Locations
c. Review and acknowledgment of the OTR Solutions Security Policy
All Brokers will need to undergo the OTR Solutions underwriting process to complete their onboarding.

Broker Setup and Onboarding

Application

The application process includes a set of pre-onboarding steps to validate the partner and begin the service relationship. The application process will include the following steps:

Completion of a Security Diligence Assessment to include:
a. Pen Test
b. Disclosure of Network/Data Center Locations
c. Review and acknowledgment of the OTR Solutions Security Policy

Underwriting Process

As a Broker participant, you will be required to take part in our underwriting process. This is a requirement for Float Payments and will ultimately assess the credit limit that OTR is able to extend. The underwriting process includes:
• Formation Documents (Ownership)
• Owner(s) Driver’s License
• BMC 84
• Broker Carrier Agreement
• Integrated Payments Platform Agreement
• W-9

As part of the underwriting process OTR will verify the following:
• Active authority with the FMCSA
• Active entity status on the Secretary of State
• Background check on all owners (Transunion report)
• UCC filing search on the owner’s and company name